Usage

Upload files to MyStorBox
  1. Click on Upload at the top left
    • As a guest user, the button is deactivated if you do not have the upload authorization.
  2. Choose one of the available upload types:
    • Upload files: A window will open. Select the desired files here.
    • Upload a folder:A window will open. Select the desired folder here. The folder will be uploaded with all files and sub-folders.
    Other upload options:
    • Drag & Drop: unterstützt das Hochladen von mehreren Dateien oder Ordnern in das aktive Webbrowser Fenster.
Upload file limits

Each upload type has different file limits.
The most common ones are listed below.

Website: 10 GB

WebDAV: depending on the client up to 10 GB (Windows Explorer 50 MB possible, with adjustment 4 GB)

Increase the 50 MB WebDAV file limit

  1. Press Windows + R, type regedit in the open box, and then click Ok.
  2. Locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters from the drop-down structure in the left pane.
  3. Double click on FileSizeLimitInBytesin the right pane.
  4. Click the Decimal bubble under the Base section.
  5. In the Value data box, type 4294967295, and the click Ok
  6. Restart your computer.
Download files from MyStorBox
  1. To download a single file, just left-click the download icon
  2. Um mehrere Dateien oder Ordner herunterzuladen, markieren Sie sie und klicken Sie oben links auf /li>
Manage files and folders
  • create folder Create a new folder, enter the name in the text box and click on <em>Create</em>
  • ;icon show View pictures, videos and text files, or play MP3s
  • share Share the selected files or folders
  • rename Rename a single file or folder, edit the name in the text box and click on <em>Rename</em>
  • move Move the selected files and folders, choose the destination folder and click on <em>Move</em>
  • delete Delete the selected files and folders
  • properties Show the properties of the selected file or folder
Keyboard shortcuts

Keyboard shortcuts

Navigation

  • j Next object
  • k Previous object
  • o Open object
  • u Go to parent folder
  • <SHIFT> + R Reload current folder

Selection

  • s Select object
  • <SHIFT> + A Select all objects

Actions

  • d Download selection
  • v View selected files
  • c Create folder
  • r Rename selection
  • p Show properties
  • <SHIFT> + M Move selection
  • <SHIFT> + X Delete selection

General

  • <SHIFT> + H Go to home directory
  • <SHIFT> + Q Logout
  • / Focus search field
  • ? Show keyboard help

Media Player

  • Right View next file (hold to fast forward)
  • Left View previous file (hold to rewind)
  • Up Increase volume 5%
  • DownFast forward 15 seconds Decrease volume 5%
  • Space Play / pause video or audio
  • j Rewind 15 seconds
  • l Fast forward 15 seconds
  • m Mute / Unmute volume
  • 1 - 9 Seek to the given percentage (10% - 90%)
  • 0, Home Restart video or audio
  • Escape Close player

Settings

Account settings

Wenn Sie links auf klicken können Sie Ihren Benutzernamen, E-Mailadresse und Passwort ändern, Ihre Gastbenutzer konfigurieren, und Ihren Account komplett löschen wenn Sie MyStorBox nicht mehr verwenden möchten.

Guests

You can define guest users by clicking on on the left. Each guest user has a default permission, but you can change this individually for every folder by opening its properties and clicking on guestusername@mainusername. You can also use the shortcut icon that is shown on the right next to each folder in the list view.

Each guest user has a default permission, but you can change this individually for every folder by opening its properties and clicking on . You can also use the shortcut icon that is shown on the right next to each folder in the list view.

You can choose between the following access levels:

  • Invisible

    The folder and its contents cannot be seen or opened.

  • Read access

    The folder and its contents can be displayed, downloaded and played.

  • Upload access

    The folder has read access. Files can be uploaded and folders can be created.

  • Full access

    The folder has read access and upload access. Its contents can be renamed, moved, overwritten and deleted.

Please note the following:

  • The main folder is always read-only and can't be changed
  • If you change a folder's permission, all subfolders will also be set to this permission
  • Exception: Newly created folders will always inherit the parent folder's permissions
    • Wenn Sie einen Ordner in einen anderen Ordner verschieben, vererbt er ebenfalls die Berechtigungen des Zielordners
  • When you move a folder into another folder it will also inherit the target folder's permissions
Order additional guest users

Connect your MyStorBox directly with your computer and access your files just like a local drive.

Click on your operating system below and follow the instructions.

Instructions

Windows
With Explorer
Windows 10 and above:
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Choose the drive letter you want to use
  4. Enter https://webdav.mystorbox.ch as folder path
  5. Enter your MyStorBox username and password in the login popup (may appear several times)
Windows 7 / 8:
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Click Connect to a Web site...
  4. Enter https://webdav.mystorbox.ch as server address
  5. Enter your MyStorBox username and password in the login popup (may appear several times)
Windows XP / 2000:
  1. Open My Network Places
  2. Click Add Network Place
  3. Select Choose another network location
  4. Enter https://webdav.mystorbox.ch as server address
  5. Enter your MyStorBox username and password in the login popup (may appear several times)

Note: You can also use the following command to map the network drive in a script:

  • net use Z: https://webdav.mystorbox.ch/ /user: USERNAME PASSWORD /persistent:yes
With NetDrive
  1. Download and install NetDrive
  2. Start NetDrive from your start menu
  3. Click on the "+" sign at the bottom right
  4. Select WebDAV as the storage type
  5. Click on connect
  6. Enter webdav.mystorbox.ch as URL
  7. Check the SSL box/li>
  8. Enter your MyStorBox credentials at Username and Password
  9. Click OK
  10. You should now have a new network drive in Explorer where you can access your MyStorBox files
Other Clients and tools
  • AxCrypt - encrypt your files (free, use in combination with NetDrive, WebDrive, or Explorer network drive)
  • Backup Chunker - backup and synchronization program (commercial software)
  • BitKinex - free WebDAV, FTP and SFTP client
  • Cyberduck - free WebDAV, FTP and SFTP client
  • GoodSync - synchronizes and backs up files such as photos, videos, music and much more
  • Syncovery - backup and synchronization program (commercial software)
  • WebDrive - recommended for creating and editing documents (commercial software)
Mac OS
With Cyberduck
  1. Download Cyberduck and install it
  2. Starten Sie Cyberduck von Ihrem Dock oder vom Programmordner
    1. Click Open Connection
    2. Select WebDAV (HTTP/SSL) as protocol
    3. Enter webdav.mystorbox.ch as Server
    4. Click Connect to establish the connection
With Finder
  1. Click FinderGoConnect to Server...
  2. Enter https://webdav.mystorbox.ch as Server Address
  3. Click Connect
Other Clients
  • GoodSync - synchronizes and backs up files such as photos, videos, music and much more
  • Transmit - WebDAV, FTP and SFTP client (commercial software)
Linux / BSD / etc.
With Gnome
  1. Click PlacesConnect to server...
  2. Select Secure WebDAV (HTTPS) as Server type
  3. Enter webdav.mystorbox.ch as Site IP or URL
  4. Click on connect
With KDE
  1. Open the location webdav://webdav.mystorbox.ch in Dolphin or Konqueror
With davfs2

With davfs2 you can mount your MyStorBox as a local filesystem.

  • Run mount.davfs --help for information on basic usage
  • You can add an entry to /etc/fstab as follows:

    http://webdav.mystorbox.ch /path/to/mountpoint davfs defaults,user,rw 0 0

  • To mount the filesystem as normal user make sure you're in the group davfs2 (the group may be named differently in your distribution), and the SUID bit is set on mount.davfs
  • If you don't want to enter your credentials every time, you can add them to /etc/davfs2/secrets or ~/.davfs2/secrets
  • To improve performance, you can set the option use_locks 0 in /etc/davfs2/davfs2.conf

Please refer to the manpages mount.davfs(8) and davfs2.conf(5) for further information.

Other Clients
  • cadaver - command-line WebDAV client

Share folders or files

Make content available to friends easily and without registration.

Right-click a folder or file and go to Share.

A window with the selected folder / file will be displayed.

  1. Set expiration date and permission or leave it blank
    • Download: The contents of the shared folder can be viewed, downloaded and played back.
    • Upload: The content of the shared folder remains invisible, but files and folders can be uploaded.
    • upload & Download: User has both permissions.
  2. Click on Create Link
  3. Send it to your friends

Share Overview

If you click on Share overview on the left, you will see all links with the expiration date and the number of downloads.

  • Delete link: The corresponding link will be deleted. Access without login is no longer possible.
  • Copy link: The corresponding link will be copied to the clipboard.

View files

Each browser supports different formats.
These include PDF, audio, video, image and text files.

Right-click a file and select "View". You can navigate between all supported files using the controls at the bottom of the screen. Further keyboard shortcuts can be found here.

Controls

  • Start / stop full screen mode
  • Previous file
  • Next file
  • Start / stop slideshow (changes to the next file every 5 seconds)

Supported file formats

Each browser supports different formats.
For files that cannot be displayed directly in the browser, an error message is displayed.

General

  • Make sure JavaScript and cookies are activated in your browser settings
  • If you use a proxy server, try deactivating it
  • If you can't find a solution to your problem in our help, please contact us

Frequently Asked Questions

How much does additional space or guest users cost?

The prices differ depending on the ordered quantity. Hint: The more you order, the cheaper.
After you have signed up for free, use our price calculator in the order form to get the exact price.

Are there any limits on the files I can upload?

No, you can upload all filetypes as long as you have enough free space in your account.

There is a technical limit of 10GB per file when using the Standard upload, which doesn't apply when accessing MyStorBox over WebDAV. But most WebDAV clients still can't handle files bigger than 2 GB (especially with 32-bit versions), and depending on your internet connection you may also experience timeouts and other problems.

Is there a limit on the number of files I can store per folder?

Yes, a single folder cannot contain more than 1000 files or folders in total (or 2000 with MyStorBox Pro). You can store more files by splitting them up into smaller folders.

Can I use the same account from multiple locations simultaneously?

Yes, there are no login restrictions for the website and WebDAV.
The same applies to guest user logins.

Can I use multiple accounts from the same location simultaneously?

On the website this is only possible if you're using a different browser for each account. When using WebDAV, it's usually possible to set up multiple connection profiles in your client that can be used simultaneously.

If you use Windows Explorer and can't change the saved account credentials, follow these steps to delete them:

  • Open the Start → Run
  • Enter rundll32.exe keymgr.dll,KRShowKeyMgr and click OK
  • Select the entry for webdav.mystorbox.ch and click Remove
  • Logout or reboot Windows to apply the change
Can I recover files I accidentally deleted?

Yes, we keep backups of deleted files for 28 days. Please contact us if you want to restore your data.

Why do some of my files show a date earlier than when I uploaded them?

With the standard upload the local modification time of your files is automatically taken over. This is not possible with the Mobile App and certain WebDAV clients.

Is it possible to link my files from other websites?

No, you can only access your files on MyStorBox itself.

Is it possible to access MyStorBox over FTP?

No, but you can use WebDAV which gives you pretty much the same functionality.

If you're interested in normal FTP storage, please have a look at our FTP offers.

I can't upload files
  • The standard upload works in most browsers and doesn't require the MyStorBox Client
  • If you experience problems please contact us and include any error messages you get
I can't upload big files
  • When uploading with the Browser-Upload there is a technical limitation of 10 GB per file.
  • The Windows Explorer supports only 50 MB by default when uploading with WebDAV. You can adjust this limit to a maximum of 4 GB (adjust limit).

I can't download multiple files / folders (ZIP download)
  • If you have selected many files / folders in the web browser, it may take a while until the ZIP file is created and the download starts.
  • Do you use a Download Manager?
    Downloading multiple files doesn't work with most download managers, if you are using one please disable it and start the download directly in your browser.
The upload is very slow
  • Close bandwidth-hungry programs like P2P applications, TV viewers and Skype, or make sure to limit their upload bandwidth
  • Uploading is usually a lot slower than downloading, the actual speed depends on your internet service provider. The faster your local internet connection is, the faster MyStorBox will be.
When viewing text files, special characters aren't displayed correctly

Your browser should automatically detect the correct encoding, but if you're using Firefox you may have to enable this first via menu ViewCharacter EncodingAuto-DetectUniversal

Keyboard shortcuts

Navigation

  • j Next object
  • k Previous object
  • o Open object
  • u Go to parent folder
  • <SHIFT> + R Reload current folder

Selection

  • s Select object
  • <SHIFT> + A Select all objects

Actions

  • d Download selection
  • v View selected files
  • c Create folder
  • r Rename selection
  • p Show properties
  • <SHIFT> + M Move selection
  • <SHIFT> + X Delete selection

General

  • <SHIFT> + H Go to home directory
  • <SHIFT> + Q Logout
  • / Focus search field
  • ? Show keyboard help

Media Player

  • Right View next file (hold to fast forward)
  • Left View previous file (hold to rewind)
  • Up Increase volume 5%
  • DownFast forward 15 seconds Decrease volume 5%
  • Space Play / pause video or audio
  • j Rewind 15 seconds
  • l Fast forward 15 seconds
  • m Mute / Unmute volume
  • 1 - 9 Seek to the given percentage (10% - 90%)
  • 0, Home Restart video or audio
  • Escape Close player